Service Request Ticket - # 48944

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2012 02:12 PM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110677[Edit Inv] (opens in a new window) Bldg/Room APSC 228
Service Tag Description Apple iMac 27-inch,3.1GHz Quad Core Intel i5 #Z0M7
Serial No. D25HK0XCDHJW Location Kevin Walczyk

CPU 3.4GHz Quad-Core Intel Core i7


OS Software OS 10.7(Lion) bundled with iLife'11, Microsoft Office for MAC std from P0084903

Wired NIC 40:6C:8F:1D:13:E7


Wireless NIC 7C:C3:A1:A6:46:E8


Bluetooth NIC 10:40:F3:E6:6B:48


TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Katie Halvorson Nov 16, 2012 02:17 PM
Task reassigned to Self Resolved.
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Katie Halvorson Nov 16, 2012 02:17 PM
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Nov 16, 2012 02:12 PM
He has tried unplugging and messing with the
computer but it won't turn on.  There is no light
to the power button.  Also tried plugging it in
different outlets, but still no light on power button.
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