Service Request Ticket - # 48987

Service Request Information

CONTACT Name Mock, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2012 03:43 PM
Department Natural Science Division Phone 89710
Location Email mockc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110854[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GK75V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, Sketchpad 5 from VISA2012003383, MathType 6.9 WIN from VISA2012003397

Wired NIC 18:03:73:26:31:9F

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 30, 2012 11:19 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 27, 2012 09:08 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Nov 26, 2012 04:23 PM 
Task reassigned to Dale Goodell.
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Lacey Davis Nov 26, 2012 03:43 PM 
A dell GFA computer and monitor need to be set up
and delivered to Christopher Mock in MA 305. The
W# for the new computer is 20110854[Edit Inv] and the W# for
the new monitor is 20110972[Edit Inv]. The equipment is
located on the New Equipment shelf in the Hallway.
The old computer W# is 20080034[Edit Inv].
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