Service Request Ticket - # 48995

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2012 10:23 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7A:E5:8E

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly Nov 27, 2012 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Dave McEvilly Nov 27, 2012 10:49 AM 
I manually mapped her drives
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Nicole Crane Nov 27, 2012 10:23 AM 
She is unable to get into her I drive today. She 
is using XP. She has restarted the computer. 

She thinks that she saw an error message that 
said "their was not enough server space"
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