Service Request Ticket - # 48997

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2012 11:48 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 53GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:53:16:83

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Nov 27, 2012 01:46 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Nov 27, 2012 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Nov 27, 2012 01:46 PM 
Used Delprof2 on two computers having full disk space
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Nicole Crane Nov 27, 2012 11:48 AM 
The computer is having a user profile error. 

Has been going on for a couple of days, they have 
restarted it and nothing happened.
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