Service Request Ticket - # 49000

Service Request Information

CONTACT Name Thomas, Darryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2012 01:13 PM
Department Creative Arts/Theater-Dance Phone 88375
Location Email thomasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120531[Edit Inv] (opens in a new window) Bldg/Room MH 107
Service Tag Description Apple Macbook Air 13-in, 256GB Flash Storage #Z0ND
Serial No. C02JP1LTDRVG Location Darryl Thomas

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 for MAC std from P0087691, Parallels Desktop 8 from P0087169 and Windows 7 Pro full license from P0087182, TRANSFERRING TO W#20190853 JAN2020: Cycling'74 Max 6 &GEN+ Cyclops from P0090588, Modul8 v2.7.1 from VISA2012003508, MadMapper v1.4.4 from VISA2012003506; Isadora MAC OSX with Core Video Upgrade v1.3.0f24 from VIAS2013003876 UPGRADED to Isadora V2.x Upgrade for Mac OS on VISA2016005697 SEPT2016

Wireless NIC 98:FE:94:47:E4:7E


Bluetooth NIC 98:FE:94:47:E4:7F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 29, 2012 04:02 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 29, 2012 02:58 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Tricia Flaherty Nov 27, 2012 01:16 PM 
The laptop is on the shelf between my desk and
restroom and will have an invoice shortly
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Tricia Flaherty Nov 27, 2012 01:13 PM 
laptop will also get Parallels v8 and WIN 7 Pro
which can be found HERE:  T:\5. Mac
Software\Parallels\ParallelsDesktopforMACv8   and
T:\3.OS\Windows7\win7pro-ThomasdMBAir13.txt

Darryl Thomas is getting a MacBook Air 13" laptop
as a GFA replacement for his Mac Pro tower in
Maple Hall.  He may request to keep the Mac Pro
tower, if he does it will need to be marked in
inventory as EXEMPT from replacement or
Maintenance as we won't be repairing or supporting
it in the future.
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