Service Request Ticket - # 49001

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2012 01:59 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090203[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. CN0D308J728729780DYI Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 03, 2012 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 03, 2012 10:11 AM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff Dec 03, 2012 10:11 AM 
Unable to find a problem. I was only able to
replicate the issue if trying to install a printer
that is already installed. I believe this to be
user error
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Katie Halvorson Nov 27, 2012 01:59 PM 
When she tries to add a krusty printer, it tries
to download the driver but cannot be completed.
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Katie Halvorson Nov 27, 2012 01:59 PM 
G6 says it can't connect to any printers that
aren't in the list WOU#20090203[Edit Inv]
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