Service Request Ticket - # 49017

Service Request Information

CONTACT Name Caceda, Carmen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2012 01:49 PM
Department College of Education Phone 88409
Location Email cacedac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120398[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C2VJ7126DTY3 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0087153, EndNote X6 for MAC from P0089142, TRANSFERRED to MACBOOK AIr W#20120903 JUNE2013 SR50638 Telestream Screenflow 4 from VISA2012003385

Wired NIC A8:20:66:0E:68:70


Wireless NIC 20:C9:D0:BC:56:F9


Bluetooth NIC 20:C9:D0:BC:56:FA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 03, 2012 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 29, 2012 09:11 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Tricia Flaherty Nov 28, 2012 01:49 PM 
This is for an education user moving from a PC
desktop to a MAC and it will be on shelf between
my desk and restroom with GFA Setup form
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