Service Request Ticket - # 49023

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2012 10:49 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090158[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:1E:8C

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 03, 2012 10:05 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 03, 2012 10:05 AM 
Disk was full. Reimaged, working again
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Blake von Brockdorff Dec 03, 2012 08:20 AM 
Task reassigned to Blake von Brockdorff.
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Hannah Arriola Nov 29, 2012 10:49 AM 
user profile cannot login 
is in the 24 hour student lounge
computer H3
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