Service Request Ticket - # 49029

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2012 03:00 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080311[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac Pro, 2.8GHZ Quad Core Intel Xeon #Z0EM
Serial No. G88343ZTXYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.11 (El Capitan) Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand), MS Office 2008 for MAC from P0067422,

Wired NIC 00:1F:5B:3A:E3:08


Bluetooth NIC 00:22:41:3D:EA:18

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Dec 18, 2012 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Dec 18, 2012 04:04 PM 
Dropped off the computer with a monitor. Told Arne he has to call 
in to have the network jacks activated and to set up the connector 
boxes with Nathan so the computers will clone the screen to their 
TVs.
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Andrew Gandara Dec 18, 2012 10:21 AM 
Task reassigned to Andrew Gandara.
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Adam Fyffe Dec 07, 2012 08:59 AM 
Task reassigned to UCS Tech.
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Adam Fyffe Dec 05, 2012 09:59 AM 
Task reassigned to Adam Fyffe.
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Tricia Flaherty Nov 29, 2012 03:00 PM 
Bill Kernan has requested we setup a MAC station
for Football.
This station is under the shelving in ITC009 and
needs to be re-imaged with OSX Leopard 10.5 and
iLife '08 and Office 2008 for MAC, NO ADOBE
SOFTWARE as those are student licenses that were
transfered to new iMAC stations in CH LAB 
They will be using these stations for highlight
video creation.
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