Service Request Ticket - # 49059

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2012 08:55 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20050257[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Epson 2480 Flatbed Scanner #TA247ll/a
Serial No. FZ6V077436 Location PDR
TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Dec 05, 2012 01:24 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Dec 05, 2012 01:23 PM 
Updated driver.

Scanner works properly.
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Adam Fyffe Dec 05, 2012 09:56 AM 
Task reassigned to Adam Fyffe.
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Paul Gutzman Dec 04, 2012 03:10 PM 
The computer connected to the scanner is now free.
The computer now has an out of order sign on it
too and is ready to be worked on.
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Blake von Brockdorff Dec 04, 2012 02:08 PM 
Scanner was marked out of service but not the
machine. I asked Ryan to put an out of service
sign on the computer when it isn't occupied next
and note it here so we are able to fix it.
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Hannah Arriola Dec 04, 2012 08:55 AM 
Scanner in APSC 101 is not detecting a sheet of 
paper when scanning. The error message says 
cannot detect scanner try fixing options and/or 
scanning again.
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