Service Request Ticket - # 49071

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2012 11:24 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030678[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag 4M80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 4M80Y41 Location ITC 207 Storage

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F6:39

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Joshua Johnson Feb 06, 2013 09:13 AM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Feb 06, 2013 09:13 AM 
Called and stated that this has been completed
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Andrew Gandara Feb 06, 2013 08:53 AM 
****This is an outgoing email****
Hi Arne,

I need some additional information regarding service request 
#49071

Description: Set up outlook on PC 

I was wondering when Clarissa works so we can come by and set up 
her outlook?


Thanks,
- Andrew Gandara
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Public
Andrew Gandara Jan 25, 2013 08:45 AM 
Left VM
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Andrew Gandara Dec 18, 2012 03:12 PM 
Task reassigned to Andrew Gandara.
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Joshua Johnson Dec 13, 2012 11:21 AM 
Left VM for availability
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Joshua Johnson Dec 12, 2012 01:02 PM 
Stopped by and no one was in the office.
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Lori Burgeson Dec 10, 2012 06:28 AM 
Task reassigned to UCS Tech.
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Katie Halvorson Dec 07, 2012 12:41 PM 
****This is an email****
Hi, I put in a service request (49071) several
days ago and I got a call from Adam trying to set
up a time to come in and install Outlook. I will
be in the football office today from 12pm to 5pm.
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Adam Fyffe Dec 05, 2012 02:23 PM 
Left VM
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Adam Fyffe Dec 05, 2012 02:20 PM 
Task reassigned to Adam Fyffe.
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Nicole Crane Dec 05, 2012 11:24 AM 
Student worker called: Clarissa Maciel 
(receptionist: 88516) She would like to have 
someone set up Outlook on her PC.
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