Service Request Ticket - # 49076

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2012 02:24 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070131[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 9FGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:0C:29

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Dec 06, 2012 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Dec 06, 2012 01:53 PM 
reimaged
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Adam Fyffe Dec 05, 2012 04:08 PM 
need to reimage computer
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Adam Fyffe Dec 05, 2012 02:49 PM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Dec 05, 2012 02:24 PM 
When the student tries to log in the computer
gives an error that the profile won't load.  Once
someone was able to get on, the computer said the
disk was full.  The student isn't able to open
Word after that.

Ref-33
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