Service Request Ticket - # 49080

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2012 02:43 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH8585Z06T Location PDR

Model C8164A#A2L Hostname lab-mnb110color.wou.edu
Notes duplexing, 2nd 250 sheet tray IP: 140.211.78.37 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:1B:78:E7:0C:B5

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Paul Gutzman Dec 18, 2012 10:57 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Dec 18, 2012 10:38 AM 
Task reassigned to Lab Attendant.
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Lori Burgeson Dec 14, 2012 04:54 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Dec 14, 2012 04:54 PM 
A purchase request has been submitted for this
ink.  We are waiting for the ink to arrive.
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Katie Halvorson Dec 05, 2012 03:09 PM 
The ink needed is out in both the lab and office.
 We are going to order more and I also notified
Sharon.  To be continued...
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Katie Halvorson Dec 05, 2012 02:43 PM 
Student told Sharon they need more black ink in
MNB 110
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