Service Request Ticket - # 49132

Service Request Information

CONTACT Name Camacho, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2012 10:36 AM
Department Facilities Services Phone 88952
Location Email camachoe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20030489[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P1500, Personal Laserjet printer
Serial No. H2XB431 Location PDR

Model P1500 Hostname
Notes local printer Ink/Toner Refill
TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 19, 2012 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 19, 2012 09:09 AM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff Dec 19, 2012 09:09 AM 
The paper feeder is not feeding paper into the
printer. There is a plastic burning smell when
attempting to print. Further investigation shows
the gears are stripped. Given the age of the
printer, recommended replacement.
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Lexie Widmer Dec 12, 2012 10:37 AM 
If not there, go to front desk and can radio him.
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Lexie Widmer Dec 12, 2012 10:36 AM 
Printer continues to paper jam, jams in the same
place.
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