Service Request Ticket - # 49133

Service Request Information

CONTACT Name Sly-Haley, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2012 11:04 AM
Department Center for Academic Innovation Phone 88918
Location Email haleyb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091292[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5370KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5370KM1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 - DBANNED COMPUTER DROPPED OFF WTIH CS DEPT

Wired NIC B8:AC:6F:83:F6:C6

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 13, 2012 11:30 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Blake von Brockdorff Dec 13, 2012 11:30 AM 
Had Java 7.09. Removed all Java 7, installed 6.37,
all works fine.
 Add Attachment
Katie Halvorson Dec 13, 2012 09:51 AM 
He will be available till 130 today or all day
tomorrow.
 Add Attachment
Blake von Brockdorff Dec 12, 2012 01:14 PM 
left vm requesting availability
 Add Attachment
Blake von Brockdorff Dec 12, 2012 11:41 AM 
Task reassigned to Blake von Brockdorff.
 Add Attachment
Lexie Widmer Dec 12, 2012 11:04 AM 
****This is an email****
My PC (#20091292) was recently rebuilt and runs
Windows 7. I'm slowly getting everything set up
but when I tried opening Banner, I received the
following (and attached) error message. Any thoughts?
Add Attachment
Sly-Haley Banner error.gif