Service Request Ticket - # 49135

Service Request Information

CONTACT Name Collins, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2012 11:28 AM
Department Athletics Phone 88051
Location Email collinsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090523[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 724QFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:14:71

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 20, 2012 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 20, 2012 02:37 PM 
Switched out, completed and working
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Blake von Brockdorff Dec 18, 2012 10:07 AM 
The motherboard has failed on the computer
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Blake von Brockdorff Dec 18, 2012 09:59 AM 
Task reassigned to Blake von Brockdorff.
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Katie Halvorson Dec 13, 2012 01:47 PM 
He will be around the rest of the afternoon.
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Laven Voth Dec 12, 2012 01:30 PM 
Left VM
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Lexie Widmer Dec 12, 2012 11:28 AM 
Room  302C, computer does not power on.  No
response at all.
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