Service Request Ticket - # 49157

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 13, 2012 05:47 PM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091282[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53P1Km1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819, Secure CRT v7.0.2 with 3yr updates from VISA2012003231

Wired NIC B8:AC:6F:83:FB:FE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 17, 2012 10:55 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 17, 2012 10:55 AM 
Got the right information from Tricia and
completed the installation
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Blake von Brockdorff Dec 14, 2012 09:09 AM 
I installed the correct version but was unable to
activate as the correct license information was
not in with the program. Tricia is out until
Monday and I will follow up with her then for the
correct info
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Blake von Brockdorff Dec 14, 2012 08:37 AM 
Task reassigned to Blake von Brockdorff.
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Tricia Flaherty Dec 13, 2012 05:47 PM 
I downloaded installer and put license info at:
T:\secureCRT\secureCRT v702
They were in a hurry to get this installed before
it was even purchased :)
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