Service Request Ticket - # 49163

Service Request Information

CONTACT Name McBurnett, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2012 09:57 AM
Department Student Health & Counseling Center Phone 88313
Location Email mcburnd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080927[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. 104G4J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150

Wired NIC 00:24:E8:0B:3C:9F

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 04, 2013 10:26 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Jan 04, 2013 10:26 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 04, 2013 10:13 AM 
Diane said they are moving onto a new system so
they do not need our help.
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Katie Halvorson Dec 14, 2012 09:57 AM 
when she tries to print from nuesoft it gives her
an error that it can't be sent to the printer. 
She used to be able to print from it but for a
couple weeks she has been getting error message
and nothing sent to the printer.  She can print
any other documents/programs.
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