Service Request Ticket - # 49170

Service Request Information

CONTACT Name Clark, Adry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 17, 2012 11:59 AM
Department Service Learning & Career Development Phone 88648
Location Email clarka@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110843[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GK65V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:50:DF

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 17, 2012 01:16 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 17, 2012 01:16 PM 
Had 7.09, installed 6.37, stopped notifications,
all works fine
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Blake von Brockdorff Dec 17, 2012 12:44 PM 
Task reassigned to Blake von Brockdorff.
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Katie Halvorson Dec 17, 2012 11:59 AM 
Tells her she needs to install a different oracle.
 She updated her Java and now banner won't let her in.
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