Service Request Ticket - # 49196

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2012 10:36 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080695[Edit Inv] (opens in a new window) Bldg/Room WEL 207
Service Tag Description HP LaserJet 5200dtn Printer #Q7546A#ABA
Serial No. CNGXB12195 Location General Office

Model Q&546A Hostname regback.wou.edu
Notes ¿ Up to 35 pages per minute ¿ First page out in 10 seconds ¿ Automatic two-sided printing, networking ¿ Two additional 250- and 500-sheet input trays Paper size: Letter, letter rotated, legal, executive, statement, 8.5 x 13 in, 11 x 17 in, 12 x 18 in, envelopes (No.10, Monarch, DL) Duty Cycle: 65000 pages per month IP:140.211.117.38 Ink/Toner Refill

Wired NIC 00:21:5A:8C:66:D1

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 04, 2013 08:51 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 04, 2013 08:51 AM 
Changed settings and left her directions for
future reference.
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Adam Fyffe Jan 03, 2013 03:25 PM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Jan 03, 2013 09:19 AM 
Printer does not streak anymore but when printing
envelopes the incorrect rotation of the address
wont move.  It needs to be rotated but settings
wont change no matter what is chosen.
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Katie Halvorson Dec 20, 2012 10:36 AM 
Admin 104 printer is printing with streaks down
the print jobs but the printer says ready.  there
is no error from the printer.
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