Service Request Ticket - # 49229

Service Request Information

CONTACT Name Hannon, Keely   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2013 11:40 AM
Department Student Health & Counseling Center Phone 88313
Location Email hannonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080925[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Dell 22in 2209WA monitor
Serial No. CN0H736H728729280NVL Location PDR
TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact jjohnson09@wou.edu 88925

Tracking

Entered by Date Memo
Joshua Johnson
Email

Public
Entered by Date Memo
Joshua Johnson Jan 02, 2013 02:45 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jan 02, 2013 02:45 PM 
Went down with Lori and got everything fixed on
the computer. The videos are now playing.
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Lexie Widmer Jan 02, 2013 11:40 AM 
Health and counseling center room 132
She needs Java on her computer to run a training
video.  According to the Firefox add-on page, it
is enabled, but when she tries to play the video,
a message pops up saying that java is not enabled.
 She is also using an older computer and an older
version of firefox.
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