Service Request Ticket - # 49249

Service Request Information

CONTACT Name Myers, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2013 02:33 PM
Department Natural Science Division Phone 88365
Location Email myersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090307[Edit Inv] (opens in a new window) Bldg/Room NS 214
Service Tag HFMZVH1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFMZVH1 Location Jeffery Myers

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro 10 for WIN from P0084906

Wired NIC 00:24:E8:30:46:1D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact kernanb@wou.edu 88000

Tracking

Entered by Date Memo
Bill Kernan
Email

Public
Entered by Date Memo
Tricia Flaherty Oct 18, 2016 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Bill Kernan Oct 18, 2016 03:14 PM 
This SR was completed
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Michael Ellis Aug 06, 2014 01:30 PM 
****This is an outgoing email****
Hi Jeffrey,

We were just following up with you regarding a
service request that we have for you.  (#49249)

Description: Ordered USB hub and 3 sets of cables
to hook station up film scanner, doc scanner, and
printer order#6215

We were wondering if this has been resolved for
you or if we can still be of assistance with this.
 If so, just let us know, we'll be happy to help.

Thanks,
Michael Ellis
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Public
Tricia Flaherty Jan 10, 2013 03:53 PM 
Task reassigned to Bill Kernan.
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Tricia Flaherty Jan 10, 2013 03:53 PM 
Bill here is the request and it looks like Jeff
had responded to a techs email contact..so see
notes below.  There is also the digital camera and
additional laptop power adapter that we discussed
as well.
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Adam Fyffe Jan 07, 2013 08:10 AM 
Email from Jeff:

I'll be back from sabbatical in April, but you are
welcome to get the key from Niki and set it up any
time. 

Thank you!
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Adam Fyffe Jan 04, 2013 03:21 PM 
Email:


Mr. Myers,

We have your SIIG USB HUB with power and 3 USB
active extension cables for hooking up all three
of your USB devices.  Please let me know when you
will be available for me to come by and set up
your hardware.

Thanks,

Adam Fyffe
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Adam Fyffe Jan 04, 2013 03:10 PM 
Emailed Jeff about setting up a time for us to
come by and set up the hardware.
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Adam Fyffe Jan 04, 2013 10:06 AM 
Left VM
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Tricia Flaherty Jan 03, 2013 02:33 PM 
need to help Jeff Myers with hooking up W#20090307[Edit Inv]
with film scanner(W#20110737), doc
scanner(W#20110695) and Xerox P3250/D laser
printer(W#20110694) 
Order#6215 includes SIIG USB HUB with power and 3
USB active extension cables for hooking up all
three USB devices(should be able to do via USB
3.0) All items are in box on shelf between my desk
and restroom with Invoice
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