Service Request Ticket - # 49251

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2013 04:47 PM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091493[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 9050dn Printer w/ HP 2000-Sheet Input Tray #Q3723A/C8531A
Serial No. JPRCB3Y0P2 Location PDR

Model Q3723A Hostname
Notes purchased w/ HP 2000-Sheet Input Tray #C8531A, Maint Kit for HP LJ9050dtn from P0088083 12-2012; Maint Kit for HP LJ9050 from P0092638 DEC2013 SR52423 Ink/Toner Refill

Wired NIC F4:CE:46:3F:EC:11

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Jan 04, 2013 08:39 AM 
Task reassigned to Self Resolved.
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Katie Halvorson Jan 04, 2013 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Jan 04, 2013 08:39 AM 
finally was able to "kill itself off"
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Lexie Widmer Jan 03, 2013 04:48 PM 
Priority changed from (3) Priority to (2) High Priority.
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Lexie Widmer Jan 03, 2013 04:47 PM 
Printer RG-Regvault in registrars office is stuck
on a print job.  It is a large document and is
taking awhile to load. The creator has tried to
delete the job from the computer and the printer
itself.  They have restarted the printer and the
computer it was sent from. The job just starts
back up again.
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