Service Request Ticket - # 49253

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2013 05:22 PM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120362[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 Minitower, 8M, 3.4GHz w/HD4000
Serial No. BKKRVV1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0087063, DeepTrawl v3 Pro 2,000 from VISA2012003172 UPGRADED to v.3 Enterprise Unlimited on VISA2013003571 July2013, transfered from W#20060765 Camtasia Studio 7.1(upg) from VISA2011002931 and Adobe Acrobat Pro 10 WIN license from P0083034 DEC2012 SR#49019, Adobe Design&Web Prem CS6 WIN from P0088088, Adobe Premiere Pro CS6 WIN from P0088229 JAN2013; Adobe Acrobat DC (Pro)subscription from XXXX2016005512 serialized desktop AUG2016

Wired NIC 90:B1:1C:60:AB:82

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 07, 2013 01:20 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Jan 07, 2013 01:20 PM 
Adobe Premier has been installed and was tested to
be working.
 Add Attachment
Adam Fyffe Jan 07, 2013 09:30 AM 
Task reassigned to Adam Fyffe.
 Add Attachment
Joshua Johnson Jan 07, 2013 09:19 AM 
****This is an email****
Received a voicemail regarding task 49253 -
installation of Adobe Premier

I am available in my office today from 10-3, but
out Tues-Fri


-- 
Regards,
Randy Klumph
The National Consortium on Deaf-Blindness
The Teaching Research Institute
Western Oregon University
klumphr@wou.edu
503.838.8885
http://nationaldb.org
Add Attachment
Joshua Johnson Jan 04, 2013 09:01 AM 
Left VM for availability
Add Attachment
Tricia Flaherty Jan 03, 2013 05:22 PM 
Installer at:
T:\Adobe Premiere\PremiereProCS6\PremiereProCS6WIN
may require Adobe ID so see file under T:\Adobe
Creative Suite\Adobe CS6
Suites\AdobeIDREQ'DFORCS6INSTALL 
for more information
 Add Attachment