Service Request Ticket - # 49255

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2013 11:03 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20070224[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 1908FP 19in Flat Panel Monitor
Serial No. cn0fp1827161877nb899 Location PDR

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jjohnson09@wou.edu 88925

Tracking

Entered by Date Memo
Joshua Johnson
Email

Public

Entered by Date Memo
Joshua Johnson Jan 04, 2013 02:43 PM
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jan 04, 2013 02:43 PM
Task reassigned to Joshua Johnson.
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Joshua Johnson Jan 04, 2013 02:43 PM
Went over and added the printer again. Did several
test pages from different locations. Printed from
word, the internet and banner and all worked fine.
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Katie Halvorson Jan 04, 2013 11:03 AM
Priority changed from (3) Priority to (2) High Priority.
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Katie Halvorson Jan 04, 2013 11:03 AM
The computer in the cashiers needs to be hooked up
to the Dorthy2 printer.  She can see it on the
print list but she changed some things around and
it won't print at all.  She has tried connecting
to bart and krusty.
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