Service Request Ticket - # 49262

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2013 09:00 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090310[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFMYVH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:D2

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gauntzd@wou.edu 88215

Tracking

Entered by Date Memo
Danielle Gauntz
Email

Public
Entered by Date Memo
Danielle Gauntz Apr 02, 2013 09:46 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 07, 2013 10:20 AM 
Task reassigned to Danielle Gauntz.
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Lori Burgeson Jan 07, 2013 10:20 AM 
Danielle - I was told that you are the one who
sets up these paths.  Send this back if its not you.
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Joshua Johnson Jan 07, 2013 09:00 AM 
when logging into the terminal server to update
her webpage using contribute, she is no longer
able to edit. It is asking her for the network
path, which she does not know. She has logged out
of the terminal server and back into the server.
This has not corrected the issue. Everything was
working fine when she left on friday.

88344
TODD 325
kunzel@wou.edu
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