Service Request Ticket - # 49265

Service Request Information

CONTACT Name Gibbons, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2013 09:25 AM
Department Social Science Phone 88317
Location Email gibbons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080623[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook, 13-inch, aluminum #Z0FU
Serial No. W88495731B0 Location was Stephen Gibbons, SS

CPU Intel Core 2 Duo 2GHz


OS Unknown Software iLife '08(inc. iTunes, iPhoto, iMonvie and iDVD, iWeb and GarageBand), MS Office 2008 for MAC from P0068701, transfer from W#20030679Macromedia Dreamweaver MX 2004 MAC/WIN License from P0050020

Wired NIC 00:23:DF:80:63:F4


Wireless NIC 00:23:6C:8D:D1:E4


Bluetooth NIC 00:23:6C:AC:D8:6C

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Lori Burgeson Jan 17, 2013 07:02 AM 
Task reassigned to Laven Voth.
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Lori Burgeson Jan 17, 2013 07:02 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 15, 2013 07:43 PM 
Task reassigned to Adam Fyffe.
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Lori Burgeson Jan 15, 2013 07:43 PM 
****This is an email****
I am in my office right now and it would be really
helpful if you could come this afternoon.  I am
also available tomorrow afternoon from 1-3, and
could meet you Thursday before noon. 

Thanks.
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Lori Burgeson Jan 15, 2013 12:27 PM 
****This is an email****
Hello,

I was looking into your request to connect to a
printer.  Would it be possible to let me know some
dates and times you would be available and we
would be happy to stop by and help you connect to
FS-Maske.

Thank you,

-- 
Lori Burgeson
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Adam Fyffe Jan 14, 2013 12:10 PM 
Task reassigned to UCS Tech.
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Adam Fyffe Jan 11, 2013 12:03 PM 
Left VM
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Adam Fyffe Jan 09, 2013 09:09 AM 
Left VM
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Adam Fyffe Jan 08, 2013 03:33 PM 
Left VM
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Joshua Johnson Jan 08, 2013 12:10 PM 
Being the director of the department he does alot
of printing and he would like to have this done asap
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Adam Fyffe Jan 07, 2013 09:31 AM 
Task reassigned to Adam Fyffe.
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Joshua Johnson Jan 07, 2013 09:26 AM 
He is in class form 10-12 but will be free after that
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Joshua Johnson Jan 07, 2013 09:25 AM 
Dr Gibbons does not have his printer that he uses
for his office listed. He went into the printer
and fax on his computer and looked for the
printer. The printers were not listed. He would
like to have some help adding the printer. He
believes that the printer is name FSA-Maskee

88317
gibbons@wou.edu
MA 205
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