Service Request Ticket - # 49271

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2013 12:11 PM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080021[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 422lvg1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003

Wired NIC 00:21:70:0A:FA:08

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jan 16, 2013 08:51 AM 
Task reassigned to Laven Voth.
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Laven Voth Jan 16, 2013 08:51 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jan 16, 2013 08:51 AM 
Access Denied on bart for SEP.  Otherwise showed
them how to map printer, will have Lori load the
32bit drivers on Krusty to add
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Adam Fyffe Jan 07, 2013 01:25 PM 
Left VM
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Nicole Crane Jan 07, 2013 12:11 PM 
Student worker computer in APSC 201 is unable to
connect to printers, when they try they get an
error message (but they couldn't remember what it
said). 

The printers they want connected to ate: 
SE-Copier
SE-SEP
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