Service Request Ticket - # 49279

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2013 12:55 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120561[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430s 2.9GHz, 4M cache
Serial No. bp43bw1 Location PDR

CPU Intel Core i7-3520M Processor (2.9GHz, 4M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088157 downgraded to Pro Plus 2007

Wired NIC D4:BE:D9:88:08:94


Wireless NIC 60:67:20:D2:F0:F9


Bluetooth NIC 20:16:D8:91:AA:F2

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Jun 18, 2013 09:57 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Jun 18, 2013 09:57 AM 
closing out old tasks that I have done long ago.
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Public
Lacey Davis Jan 08, 2013 12:55 PM 
7 Dell latitude laptops need to be setup and
delivered to the student health center. The W#'s
go from 20120561-20120567[Edit Inv]. The username's are
ucstech and there is no password. They are located
on the counter in the inventory area and the power
cords are in a box next to the laptops.
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