Service Request Ticket - # 49280

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2013 01:02 PM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100908[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102651 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:A3:01

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jan 17, 2013 01:10 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jan 17, 2013 01:10 PM 
Richard fixed the storage issue and they should log in fine now.
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Andrew Gandara Jan 09, 2013 10:22 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 09, 2013 10:22 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Andrew Gandara Jan 09, 2013 10:22 AM 
Went by and was able to log into all the WYSE clients. I will ask 
Richard about how slow they were when he gets back tomorrow.
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Lexie Widmer Jan 08, 2013 01:02 PM 
When user tries logging in, it turns to blue
screen like it's going to load desktop, but it
stays on the bluescreen.  
Room APSC 401.  One student has been able to log
on, but the majority are not.
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