Service Request Ticket - # 49284

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2013 01:59 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110097[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34JLZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, TRANSFER to W#201300224 Camtasia 7.1 from ODS Grant bundle, Dragon Naturally Spring Prem Ed. v12 from P0092529

Wired NIC 78:2B:CB:B3:9E:C3

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Jan 09, 2013 08:57 AM 
Status changed from (1) Pending to (5) Completed
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Paul Lambert Jan 09, 2013 08:57 AM 
my bad. cable wasn't plugged in to the switch all
the way.  Fixed now
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Laven Voth Jan 09, 2013 08:34 AM 
Task reassigned to Paul Lambert.
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Laven Voth Jan 09, 2013 08:34 AM 
Tested the cables and rebound, but was an issue
with no connectivity from the jack.
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Nicole Crane Jan 08, 2013 01:59 PM 
Computer is not allowing log in. When you log in
with username and password it brings up a page
that says "their is currently no log on servers
available to serve the log on request."

Their is a sign on the computer so you know which
one it is.
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