Service Request Ticket - # 49295

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2013 09:54 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100944[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK105158 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:A6:B3

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Laven Voth Jan 11, 2013 02:03 PM 
Task reassigned to Adam Fyffe.
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Laven Voth Jan 11, 2013 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jan 11, 2013 02:03 PM 
Task reassigned to Adam Fyffe.
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Laven Voth Jan 11, 2013 02:02 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 11, 2013 12:53 PM 
Switched out thin clients.  20060403[Edit Inv] is now in place.
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Lori Burgeson Jan 09, 2013 12:06 PM 
Talked with Bill about this.  He mentioned that we
could put a VDI station in place of the thin
client, but they would need to fill out a purchase
request.  Waiting to hear back from Nancy.
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Joshua Johnson Jan 09, 2013 09:54 AM 
The thin client that is used in the public saftey
office keeps crashing. Nancy would like to have
someone come and take a look at it. If at all
possible they would like to have computer to
replace the thin client if there is no fee for the
computer. The computer does not have to be a great
computer just something more reliable.

88049
minnickn@wou.edu
Public Saftey
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