Service Request Ticket - # 49301

Service Request Information

CONTACT Name Cotton, Dustin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2013 12:45 PM
Department Human Resources Phone 88125
Location Email cottond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010728[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4100N printer
Serial No. SUSBGB03840 Location PDR

Model C8050A Hostname angel.wou.edu
Notes 25ppm, 2 trays(1 is manual) NIC:00-01-E6-59-59-60 Maint Kit installed JAN2013 from P0088343 SR49301 IP:140.211.116.69 Ink/Toner Refill

Wired NIC 00:01:E6:59:59:60

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 17, 2013 08:51 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Jan 17, 2013 08:51 AM 
Maintenance kit was installed and tested to be
working.
 Add Attachment
Lori Burgeson Jan 16, 2013 01:39 PM 
Task reassigned to Adam Fyffe.
 Add Attachment
Lori Burgeson Jan 16, 2013 01:39 PM 
This part has come in and Adam will be replacing it.
 Add Attachment
Lori Burgeson Jan 11, 2013 12:58 PM 
Maintenance kit was ordered.  PR# 6741
 Add Attachment
Lori Burgeson Jan 09, 2013 12:45 PM 
Ordering new maintenance kit for printer
 Add Attachment