Service Request Ticket - # 49315

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2013 09:49 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080294[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY323674 Location PDR

Model CB516A Hostname wuclab2.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Fuser added via Maint Repair P0084130 SR46332 FEB2012, MAINT kit for HP LJP4515X from P0088536 SR49328 FEB2013 IP: 140.211.118.26 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:B3:26

TECHS Submitted by Ryan Driver Contact rdriver@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jan 11, 2013 07:28 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jan 11, 2013 07:28 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 11, 2013 07:28 AM 
Refer to ticket 49328.  There are three tickets
open on this one printer.  All issues should be
kept on one ticket.
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Ryan Driver Jan 10, 2013 09:49 AM 
Printer is giving error message of a jam, but no 
paper misfeed is visible.
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