Service Request Ticket - # 49340

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2013 10:10 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020670[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4300DTN printer
Serial No. SCNDY500583 Location PDR

Model Q2434A Hostname
Notes 350MHz processor,45ppm, 200,000 page duty cycle, extra 75 sheet envelope feeder(Q2438A), NIC: fuser installed from P0063176 10-2007 Ink/Toner Refill
TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jan 28, 2013 09:37 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 28, 2013 09:37 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 28, 2013 09:37 AM 
Called. Printer works great. There are a lot of people that will need 
connected to it. They will call individually when they need it.
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Andrew Gandara Jan 25, 2013 09:34 AM 
Got ip address from old printer and mac address from new one. 
Waiting for it to be renamed.
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Megan Thibeault Jan 23, 2013 10:24 AM 
Don't refer to task 49434, its a duplicate task of
this..
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Joshua Johnson Jan 23, 2013 09:45 AM 
reference task 49434
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Lori Burgeson Jan 22, 2013 12:40 PM 
****This is an email****
Hi again~

We have a printer located in Ed #202 that is on
it's last legs . . . we would like it replaced
with another printer that is currently located in
Karen Johnson's office, Ed #201 (Xerox #20101248)
that needs to be installed/networked the same as
the HP printer that it will be replacing. 

Thanks,

Darla

-- 
Darla Campbell
College of Education
(503) 838-8788 phone
(503) 838-8228 fax
campbeld@wou.edu
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Andrew Gandara Jan 16, 2013 10:58 AM 
Waiting for details to replace this printer with 20101248[Edit Inv]. Need to 
make sure its ready to be networked and also make sure they want 
the printer their. Tricia has more details.
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Lori Burgeson Jan 15, 2013 07:32 AM 
Maintenance kit was ordered.  PR# 6744
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Adam Fyffe Jan 14, 2013 01:51 PM 
Needs a maintenance kit
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Paul Gutzman Jan 11, 2013 10:10 AM 
Printer is jamming very frequently.
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