Service Request Ticket - # 49352

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2013 10:16 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110856[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 2GK35V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GK35V1 Location Going to pdr

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 ,

Wired NIC 18:03:73:26:2A:2E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 16, 2013 04:21 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 14, 2013 10:27 AM 
Two additional applications:
(Tom may have more information on these.)
- TCMS
- Site Administrator
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Dale Goodell Jan 14, 2013 10:23 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Jan 14, 2013 10:22 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jan 14, 2013 10:16 AM 
Nicole is not in the contact list so this is under
me as contact but it is for Telecom Front Desk
station which you can talk with Nicole about.  Her
current PC W#20080856[Edit Inv] is having major issues with
IE and Adobe which are keeping her from doing
billing tasks etc.  She already has two 22 inch
displays so no monitor needed it will be on end of
counter by my desk with GFA form.
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