Service Request Ticket - # 49374

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2013 09:08 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100683[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GW86CP1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 license from P0079117 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D3:37:A2

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 16, 2013 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jan 16, 2013 01:43 PM 
They have been notified to relogin
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Dave McEvilly Jan 16, 2013 09:48 AM 
Task reassigned to Adam Fyffe.
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Dave McEvilly Jan 16, 2013 09:48 AM 
I added permissions to the users for Legwarmers

The users will have to logout and back in (if
logged in) before the permissions take effect.
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Adam Fyffe Jan 16, 2013 09:01 AM 
Task reassigned to Dave McEvilly.
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Adam Fyffe Jan 15, 2013 05:04 PM 
Both need access to J drive for Legwarmers. 
Everything else is set up.
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Lexie Widmer Jan 15, 2013 01:59 PM 
****This is an email****
Please add to existing service request for more
items.  Both individuals have just started at the
HWC and need to have their computers customized. 
Thanks.

Ben Prahl V00315794
Computer 20100683[Edit Inv]
Ben Prahl admin rights on computer
Install Outlook
Access: J/drive Legwarmers
Programs set to default save to H/drive

Dawn Brown V00315633
Computer 20100722[Edit Inv]
Dawn Brown admin rights on computer
Access: J/drive Legwarmers
Programs set to default save to H/drive

-- 
Rip Horsey
Western Oregon University
Health and Wellness Center Director
503-838-9535
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Joshua Johnson Jan 15, 2013 09:08 AM 
Ben would like to have admin rights to his box and
would like some help with hooking outlook to his
email.

88513
prahlb@wou.edu
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