Service Request Ticket - # 49375

Service Request Information

CONTACT Name Djokotoe, Vivian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2013 09:42 AM
Department Criminal Justice Phone 88358
Location Email djokotoev@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110848[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G3Z4V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:30:3B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 24, 2013 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 24, 2013 01:43 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 24, 2013 01:43 PM 
****This is an email****
Megan,
It has been fixed.
Thanks.
Vivian
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Megan Thibeault Jan 24, 2013 08:30 AM 
****This is an outgoing email****
Hi Vivian,

I need some additional information regarding
service request #49375

Description: not able to print

I see that this task is still open. I was
wondering if you will be around at any point
today, so we can get this print issue taken care
of for you today. 

Thanks, 
Megan
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Public
Katie Halvorson Jan 17, 2013 12:50 PM 
She is around 1-2 and then Tuesday 9-10 and 1-2.
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Katie Halvorson Jan 17, 2013 09:11 AM 
She called and wanted to say she is here till 10
and would like someone to come over today.
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Dyl Karbia Jan 16, 2013 10:49 AM 
Dr. Vivian call back and said she will be available
tomorrow at 9:00am.
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Dyl Karbia Jan 16, 2013 10:36 AM 
Left VM
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Adam Fyffe Jan 15, 2013 03:15 PM 
Left VM
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Joshua Johnson Jan 15, 2013 09:42 AM 
Vivian is unable to print to any of the printers
that are located in the Criminal Justice
Department. She has added the FS-Maskee printer
and there is alos a cannon printer that is located
on her print list. Neither of which are working.
She would like to have someone come down and help
her so that she can print.

MA 207
amantav@wou.edu
88358
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