Service Request Ticket - # 49382

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2013 03:08 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100775[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag D49CDP1 Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. D49CDP1 Location

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0079398 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D4:CB:CD

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 17, 2013 09:29 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 15, 2013 07:38 PM 
Task reassigned to Dale Goodell.
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Lexie Widmer Jan 15, 2013 03:08 PM 
Hannah Werner
503-302-8284

Hannah Werner would like her Windows XP computer
to be updated.  She is also having trouble
connecting the SLCD printer which she attributes
to having an older system.
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