Service Request Ticket - # 49385

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2013 08:27 AM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070780[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
Serial No. 8GF61G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410 installed as Office Pro 2003

Wired NIC 00:1E:C9:64:7E:57

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 17, 2013 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 17, 2013 04:12 PM 
The wrong version of Java was installed on her
computer. I deleted it and added java.32. This is
no longer an issue.
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Megan Thibeault Jan 17, 2013 04:11 PM 
Task reassigned to Megan Eichler.
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Joshua Johnson Jan 16, 2013 09:50 AM 
Task reassigned to UCS Tech.
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Joshua Johnson Jan 16, 2013 08:27 AM 
Randi Lydum is not able to log into banner. It is
saying Orical J initaitor is to low and to install
a newer one.

88121
lydumr@wou.edu
AD 302D
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