Service Request Ticket - # 49395

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2013 03:25 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Lori Burgeson Jan 17, 2013 12:20 PM 
Task reassigned to Andrew Gandara.
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Lori Burgeson Jan 17, 2013 12:20 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jan 17, 2013 12:20 PM 
Code to enter was 8123.  Will now accept metered ink
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Lori Burgeson Jan 17, 2013 10:28 AM 
Need to call Page Pack
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Paul Gutzman Jan 16, 2013 03:25 PM 
Xerox 8870 in ns216 is not accepting metered black
ink.  Printer is searching for code 108r00953 and
we have 108r00965.
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