Service Request Ticket - # 49402

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2013 08:47 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060191[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH6585Z00R Location PDR

Model C8174A Hostname trccolor.wou.edu
Notes Duplexing, two trays IP: 140.211.114.27 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EF:1F:21

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
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Entered by Date Memo
Ryan Driver Jan 17, 2013 09:14 AM 
Status changed from (1) Pending to (5) Completed
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Ryan Driver Jan 17, 2013 09:14 AM 
This was the wrong printer, but the correct one now 
has ink.
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Paul Gutzman Jan 17, 2013 08:47 AM 
Not sure if it is just black ink that needs
replaced. Maybe bring all four colors and check
levels their?
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