Service Request Ticket - # 49405

Service Request Information

CONTACT Name Powell, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2013 09:53 AM
Department Behavioral Sciences Division Phone 88299
Location Email dalket@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040642[Edit Inv] (opens in a new window) Bldg/Room BELL 312
Service Tag Description HP LaserJet 4250dtn printer #Q5403A#ABA
Serial No. SCNBXC35310 Location

Model Q5403A Hostname
Notes Duplexing, 2X500 sheet input trays Fuser for HP LJ4250 FEB2011 SR#41041, Maint Kit for HPLJ4250 from P0088563 March 2013 SR49437 Ink/Toner Refill

Wired NIC 00:12:79:80:49:F0

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jan 18, 2013 02:48 PM 
Task reassigned to Adam Fyffe.
 Add Attachment
Adam Fyffe Jan 18, 2013 02:48 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Jan 18, 2013 02:48 PM 
Fixed
 Add Attachment
Adam Fyffe Jan 18, 2013 02:22 PM 
Linda not in again
 Add Attachment
Adam Fyffe Jan 17, 2013 03:38 PM 
Linda was gone for the day but will be back
tomorrow at 8.
 Add Attachment
Megan Thibeault Jan 17, 2013 11:05 AM 
The drivers need reinstalled.
Add Attachment
Katie Halvorson Jan 17, 2013 09:53 AM 
When she tries to anything, she gets a print job
that comes out with an error that says "PCL XL
error: missing attribute: operator"  kinda error.
 She has been having the issue for a couple days.
 She will be out of office but Linda can let
anyone in too 88344 is her number.  She will leave
the error message on her desk(tracy's).

HU-TODD she calls it the languages computer though.
 Add Attachment