Service Request Ticket - # 49415

Service Request Information

CONTACT Name Girod, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2013 03:59 PM
Department College of Education Phone 88518
Location Email girodm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20101423[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FW1QKBH2G Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software MS Office 2011 std MAC from P0081051; Finale loaded Date and Who did it unk?

Wired NIC C8:2A:14:4A:84:47


Wireless NIC E4:CE:8F:33:D9:A8


Bluetooth NIC E4:CE:8F:33:D9:A9


TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public

Entered by Date Memo
Megan Thibeault Jan 18, 2013 10:25 AM
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 18, 2013 10:25 AM
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 18, 2013 10:25 AM
Installed the correct drivers. 
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Andrew Gandara Jan 18, 2013 10:23 AM
Task reassigned to Self Resolved.
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Andrew Gandara Jan 18, 2013 10:23 AM
Someone came by and did it he said.
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Lexie Widmer Jan 17, 2013 03:59 PM
****This is an email****
Hi~

Mark Girod needs to have his printer/driver hooked
up to his laptop.  His laptop is #20101423[Edit Inv], and
his printer is a HP #9650 with no WOU tags. 
Mark's laptop will be available tomorrow, Friday,
January 18th from 8:00am - 12:00pm, and then again
on Tuesday, January 22nd from 8:00am - 1:00pm.

Thanks,

Darla

Darla Campbell
College of Education
88788
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