Service Request Ticket - # 49420

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2013 09:28 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080294[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY323674 Location PDR

Model CB516A Hostname wuclab2.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Fuser added via Maint Repair P0084130 SR46332 FEB2012, MAINT kit for HP LJP4515X from P0088536 SR49328 FEB2013 IP: 140.211.118.26 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:B3:26

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jan 18, 2013 10:56 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 18, 2013 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jan 18, 2013 10:56 AM 
Got the paper out. Put cartridge back in and plugged back into the 
network.
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Dyl Karbia Jan 18, 2013 10:02 AM 
Left VM
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Paul Gutzman Jan 18, 2013 09:28 AM 
****This is an email****
WUC Computer Lab

Angela Barry
	
9:21 AM (4 minutes ago)
		
to UCS

Greetings,

 

I need someone to come over and work on printer
20080294[Edit Inv]. It is jammed and a very helpful student
working in the computer lab pulled the paper out
and left a little corner in the printer. The
printer has been turned off and the cartridge
taken out so folks don¿t mess with it some more.
Stop by the information desk and we can get the
cartridge for you. The printer number is 20080294[Edit Inv].

 

Angie Barry

Office Coordinator

Student Leadership & Activities

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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