Service Request Ticket - # 49436

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2013 10:00 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091007[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 4VLDRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VLDRL1 Location going to PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:30:4E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 23, 2013 01:58 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 23, 2013 01:58 PM 
Task reassigned to Megan Eichler.
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Nicole Crane Jan 23, 2013 10:23 AM 
She called and said it is fixed.
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Joshua Johnson Jan 22, 2013 10:00 AM 
Tiffany Smith is having trouble editing calandar
events. She is not able to edit them or add them.
She has logged out of the portal and back in and
she is still having issues. She is going to
restart the computer to see if that fixes the
issue. She is the only one in the office that is
having this issue.

ED 201c
88825
smitht@wou.edu
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