Service Request Ticket

Service Request Information

CONTACT	Name	Tankersley, Daniel	Date	Jan 22, 2013 11:35 AM
	Department	Creative Arts	Phone	89658
	Location		Email	tankersley@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120612 (opens in a new window)	Bldg/Room	ITC 210
	Service Tag		Description	Epson Stylus Pro 3880 Large-Format Inkjet Printer #CA61201-VM
	Serial No.	LPJE031227	Location	Graphics Lab (replacing W#20090896)
	Model	CA61201-VM	Hostname	kandinski.wou.edu
	Notes	Includes as standard one Hi-Speed USB 2.0 (1.1 compatible) and one 10/100Base-T Ethernet port,Resolution 2880 x 1440 dpi; 1440 x 720 dpi; 720 x 720 dpi; 720 x 360 dpi; 360 x 360 dpi; 360 x 180 dpi, ¿Prints on virtually any type of cut-sheet media from 4 x 6 up to 17 x 22, 120 sheet paper feeder Mac Addr: 00:00:48:1F:6C:3C IP Addr: 140.211.114.60	Ink/Toner Refill
	Wired NIC	00:00:48:1F:6C:3C

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	burgesonl@wou.edu	88955

Entered by	Date	Memo
Lori Burgeson			Email Public
Entered by	Date	Memo
Lori Burgeson	Jan 23, 2013 12:37 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lori Burgeson	Jan 23, 2013 12:37 PM	The printer was set up on the network and installed in ITC 210. The printer was also installed on the machines in the room.	Add Attachment
Lacey Davis	Jan 22, 2013 11:35 AM	An Epson Stylus Pro 3880 Large-format Inkjet Printer needs a network setup and to be delivered to Daniel Tankersley in ITC 207. The W# is 20120612. This printer is to replace the printer with W# 20090896. The Mac address for the new printer needs to be recorded in inventory (I was not able to find it on the printer) The Equipment is located on the counter in ITC 008.	Add Attachment