Service Request Ticket - # 49444

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2013 01:04 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080294[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY323674 Location PDR

Model CB516A Hostname wuclab2.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Fuser added via Maint Repair P0084130 SR46332 FEB2012, MAINT kit for HP LJP4515X from P0088536 SR49328 FEB2013 IP: 140.211.118.26 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:B3:26

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Megan Thibeault Jan 23, 2013 03:39 PM 
Task reassigned to Andrew Gandara.
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Megan Thibeault Jan 23, 2013 03:39 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 23, 2013 03:38 PM 
Andrew, Laven and Dyl went over today and Andrew
remember that he fixed this issue yesterday.
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Adam Fyffe Jan 22, 2013 04:25 PM 
Printer wasn't jammed when I went over there but
they are having problems with tray 1 being
default.  Need to switch it so it does not pull
from tray 1.  Maintenance Kit was at 14% life.
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Lexie Widmer Jan 22, 2013 01:04 PM 
Samantha Hughes
V00303663
She was printing 30 copies of a poster and it
jammed.  The screen said it was jammed and to open
rear drawer and top drawer to check for jam.  She
looked and did not see anything.
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