Service Request Ticket - # 49480

Service Request Information

CONTACT Name Carmichael, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2013 10:43 AM
Department Health & Exercise Science Phone
Location Email carmict@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091299[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53G1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:83:F9:07

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jan 31, 2013 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jan 31, 2013 01:20 PM 
She had an ask toolbar on firefox. Disabled it and the hyperlinks 
went away.
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Andrew Gandara Jan 31, 2013 11:53 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 29, 2013 10:58 AM 
Left VM
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Paul Gutzman Jan 25, 2013 10:43 AM 
When she accesses her departments directory there
are hyperlinks that are there that take her to
weird adds. This is not happening when she visits
the same directory with her bosses computer.
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