Service Request Ticket - # 49496

Service Request Information

CONTACT Name Kuletz, Elayne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2013 01:37 PM
Department College of Education Phone 88471
Location Email kuletze@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101414[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C17FHBZZDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Microsoft Office for Mac 2011 license from P0081051, Adobe Design&WebPrem MAC CS6 P0086167 install temp as CS5.5, Filemaker Pro 11 from P0082550(transferred from W#20070162 6-2012), Adobe Captivate 6 for MAC from P0086611, Telestream ScreenFlow 4.0.5 from VISA2013003771

Wired NIC C8:2A:14:1D:6D:6E


Wireless NIC 10:9A:DD:A6:3C:FA


Bluetooth NIC 44:2A:60:D7:F6:52

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Lori Burgeson Feb 20, 2013 02:31 PM 
Task reassigned to Laven Voth.
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Lori Burgeson Feb 20, 2013 02:31 PM 
Task reassigned to Laven Voth.
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Lori Burgeson Feb 20, 2013 02:31 PM 
CS6 was installed
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Joshua Johnson Feb 20, 2013 08:53 AM 
She will in the office about 915
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Tricia Flaherty Feb 19, 2013 04:52 PM 
Task reassigned to Lori Burgeson.
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Tricia Flaherty Feb 19, 2013 04:52 PM 
I have made a disk copy of the media for Adobe
Design&Web Premium CS6 for MAC and will leave on
your desk.  I have also updated T:Drive
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Lori Burgeson Jan 29, 2013 06:59 AM 
Task reassigned to Tricia Flaherty.
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Lori Burgeson Jan 29, 2013 06:59 AM 
Tricia, did we get the license for Elayne's Mac? 
I dont see anything on the T: drive for licensing yet.
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Lexie Widmer Jan 28, 2013 01:38 PM 
****This is an email****
Please excuse my error. I meant to say I have 5.5,
not 5.1, currently installed.
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Lexie Widmer Jan 28, 2013 01:37 PM 
****This is an email****
This isn't an urgent request, I'm just curious: 

Adobe CS6 was meant to be installed on my computer
at some point, but it hasn't happened yet and I
wanted to check in. I received a copy of CS5.1
when my new computer was set up before fall term,
I believe this was just before we were expecting
to get CS6 on campus but I am not certain. I was
told I'd get upgraded to CS6 for free soon after.
I haven't had the time to think about it since
then, but it's been five or six months and I
finally remembered to ask about it! 

Please let me know if there's anything I need to
do on my end.

Thanks! Have a great week,

Elayne
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